Identity for enterprise

About Contactable

We're the company behind Africa's Integrated Identity Platform — turning fragmented verification, compliance and fraud systems into one connected trust layer.

Why we exist

Identity doesn't have to be fragmented

Enterprises added verification vendors, compliance tools, fraud systems and disconnected workflows over time. Every new regulation added another layer. Every new channel added another risk.

The result: identity became operational friction instead of growth infrastructure.

Contactable exists to change that. We built an orchestration layer that connects identity, compliance and fraud into one defensible platform — so enterprises can move faster, with more confidence, on the foundation digital growth actually depends on.

What we're building towards

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Our Mission

Turn fragmented identity into the trusted foundation for fraud control, compliance and digital growth.

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Our Vision

A world where identity powers growth across every digital journey.

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Our Promise

Simplifying complexity today, while building the interoperable foundation you'll need for what comes next.

What makes us different

One orchestration layer connecting identity, compliance, fraud and verification across systems, channels and customer journeys. Not a point solution. Not a bundled stack. A platform.

Integrated Identity Platform

One orchestration layer connecting identity, compliance, fraud and verification across systems, channels and customer journeys. Not a point solution. Not a bundled stack. A platform.

Architecture

Interoperable by design

We integrate with leading data providers, verification services and biometric vendors — connecting what you have, adding what you need. Flexibility without lock-in.

Geography

Built for Africa

Designed around the realities of African identity ecosystems — DHA, NIIS, CIPC, SARB, SAFPS — across the regulation, document range and onboarding complexity that defines SA enterprise.

Future-ready

Built for what comes next

Reusable identity, verifiable credentials, AI-driven orchestration, interoperable trust ecosystems — the platform is designed to evolve. Today's onboarding. Tomorrow's credential economy.

Trusted where identity gets complex

Identity is regulated, scrutinised and audited — and rightly so. We're ISO 27001 certified, a Level 2 BBBEE contributor and recognised in Liminal's research. The numbers alongside reflect the trust our customers place in us every day.

Book a Demo Explore the Platform

100M+API calls per month

15African countries

65M+Unique identities in customer base

1500+Companies using the platform daily

Backed for the long view

$13.5M

Led by Venture Capitalworks, with Fireball Capital, Ke Nako Capital and MAVOVO as co-investors. Capital to scale the platform across Africa and advance the roadmap into UBO, AI, reusable identity and payments integration.

"Contactable is a regional leader in digital identity management, with a world-class founder driving its vision. Digital identity is at the heart of financial inclusion and digital transformation — and we partner with proven leaders to scale."

Brent Shahim Managing Partner · Venture Capitalworks

What we stand for

Four values, on the wall and in the work

Four values, on the wall, in the work. We're building more than just software — we're creating the digital identity infrastructure transforming how enterprises and individuals participate in Africa's digital economy.

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Respect

Respect starts with you.

It's in every client conversation, every team decision, every customer journey we touch.

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Responsibility

Your purpose, your choice, your impact.

Identity is a long game. We own the consequences of what we build — for clients and customers alike.

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Collaboration

Through encouragement.

The hardest identity problems get solved by teams who sharpen each other — not compete with each other.

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Honourability

Honour is the foundation that gives meaning to everything.

In an identity business, integrity isn't a value statement — it's the work itself.

Let's build the layer your business grows on.

One platform. Every identity decision. The foundation 1,500+ companies trust every day. Talk to us about what identity built for your enterprise looks like.

Book a Demo Talk to the team