by Giuliana Schoeman | Jun 26, 2026 | Uncategorized
The future of fraud prevention isn’t better biometrics. It’s layered truth. By Jason Shedden, Chief Operating Officer, Contactable Eighteen months ago, one of South Africa’s largest retailers wasn’t worried about AI. Onboarding worked. Compliance checks passed...
by Giuliana Schoeman | May 19, 2026 | Biometric Identity Proofing & Orchestration, Digital Identity In South Africa
By Shaun Strydom, CEO, Contactable No enterprise set out to build a patchwork. They built responses, with the best tools available at the time. Compliance needed a KYC tool. Fraud needed a fraud tool. Onboarding needed a digital journey. Each problem had its...
by Giuliana Schoeman | May 7, 2026 | Digital Identity In South Africa
By Shaun Strydom, CEO, Contactable The real shift coming isn’t digital identity wallets — it’s interoperability. The moment one institution’s verification can be trusted by another, without starting again. South African businesses didn’t make a mistake when they built...
by Giuliana Schoeman | Mar 26, 2026 | Digital Identity In South Africa
We rarely think of identity as infrastructure. It sits in the compliance budget, gets reviewed at audit time, and seldom makes the growth agenda. But actually, identity underpins every digital interaction, customer relationship, and product decision. In most...
by Giuliana Schoeman | Feb 13, 2026 | Digital Identity In South Africa, RICA, Uncategorized
By Shaun Strydom, CEO of Contactable For years, the digital identity debate assumed banks would drive adoption. They have regulatory depth, compliance maturity and long-standing customer trust. The evidence now points elsewhere. In fact, the organisations best...
