Digital Customer Onboarding2021-07-24T05:14:45+00:00

Digital Customer Onboarding

Automate Your KYC

Customer Onboarding
Customer Onboarding

Digital Customer
Onboarding

Automate Your KYC

Digital Customer Onboarding

Customer Journey

If you are customer onboarding digitally, you need a platform that can cater for multiple customer journeys, reduce identity fraud, simplify your compliance requirements and adapt to your business and ecosystem complexities.

The customer of today expects to have a choice of channels, needs to manage their consents and expects you to manage their identity appropriately within a federated ecosystem.

Customer Onboarding

Digital Customer Onboarding

Execution

The Contactable AI platform automates your ability to obtain and manage the required consents, verify the customers identity, validate the address of your customer, conduct liveness tests, attach multi-modal biometric attributes to identities and provide the customer with immediate feedback.

The platform connects and polls the relevant external databases required to validate all the relevant customer data. Our platform is convenient, accurate and fast, replaces slow and inefficient manual processes and can be customised to your own risk requirements and settings. It is API based and can plug into your existing CRM systems. The Contactable platform is the only AI platform in the market capable of solving for federated ecosystems.

Customer Onboarding

Customer Digital On-boarding

Customer Journey

If you are onboarding new customers digitally, you need a platform that can cater for multiple customer journeys, reduce identity fraud, simplify your compliance requirements and adapt to your business and ecosystem complexities.

The customer of today expects to have a choice of channels, needs to manage their consents and expects you to manage their identity appropriately within a federated ecosystem.

Digital Customer On-boarding

Execution

The Contactable AI platform automates your ability to obtain and manage the required consents, verify the customers identity, validate the address of your customer, conduct liveness tests, attach multi-modal biometric attributes to identities and provide the customer with immediate feedback.

The platform connects and polls the relevant external databases required to validate all the relevant customer data. Our platform is convenient, accurate and fast, replaces slow and inefficient manual processes and can be customised to your own risk requirements and settings. It is API based and can plug into your existing CRM systems. The Contactable platform is the only AI platform in the market capable of solving for federated ecosystems.

Digital Customer Onboarding

Our Digital Identity Solutions & Industry Examples

We recognise that not all businesses run the same way, even in the same industries. Our Digital Identity Solutions are off-the-shelf ready and quick to configure to accurately match your specific requirements. We leverage our experience in building frictionless customer-centric identity solutions to assist you in achieving your desired business outcomes.

Leading companies throughout Africa and around the world in the Financial Services, Telco, Real Estate and Automotive sectors are using Contactable’s platform and associated products to ensure compliance and enhance the customer experience.

We recognise that not all businesses run the same way, even in the same industries. Our solutions are off-the-shelf ready and quick to configure to accurately match your specific requirements. We leverage our experience in building frictionless customer-centric identity solutions to assist you in achieving your desired business outcomes.

Leading companies around the world in the Financial Services, Telco, Real Estate and Automotive sectors are using Contactable’s platform and associated products to ensure compliance and enhance the customer experience.

Customer Digital
On-boarding

Use our API’s across all channels – Smartphone, Tablet, Web, BOT, Kiosk, USSD, agent and in-store – to automate your customer onboarding journey.

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Customer
Digital Identity

The customer’s digital identity corresponds to their real-world identity and facilitate digital authentication.

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E-KYC

Digitise your KYC and compliance. Let our AI driven platform take care of the complexity.

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Biometrics
Multi Modal

Pins and passwords are a thing of the past and cybersecurity is on the rise.

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Data
Integration

Access multiple data providers for different KYC requirements all from one platform.

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Digital
AI Orchestration

Bring all identity and KYC processes together in one place, configured for your unique requirements and risks.

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Company
Verification

Conduct juristic validation and director verification. Save time and remove the paperwork – digitise the process using our orchestration platform.

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Self-RICA
SIM Registration

Automate your sim card registration and activation whilst complying with legislation. Focus on your core business whilst we digitise the process.

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